Due to concerns over COVID-19, the ID Card section at the One Stop will go to appointments only beginning March 30.

To schedule appointments online, patrons should visit https://rapids-appointments.dmdc.osd.mil.

Once there click on “make an appointment” at the top left of the page. Then select AL for Alabama in the state dialogue box. Click “go.”

The next box will ask you to select a city. Click on the dropdown menu and select “Redstone Arsenal.”

That will bring you to the One Stop. Click the blue button that says select and then you’ll see a calendar on the next page. The days that are shaded green will have available appointments. Choose your day and time and you’re all set.

The only walk-ins allowed will be new hires and emergencies such as lost or stolen cards, PIN resets and cards that will expire within 30 days.

The hours of operation will remain 7:30 a.m. to 3 p.m. for CAC cards and 7:30 a.m. to 3:45 p.m. for dependent cards.

The One Stop staff members appreciate your patience and understanding during this time as they work to serve you as efficiently and safely as possible.

For more information, call 842-2413.

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